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SHIPPING
We ship throughout Italy and worldwide via GLS and SDA (Italy) and CORREOS (international).
Deliveries are made from Monday to Friday via express courier. No deliveries are made on weekends or public holidays.
Orders can be delivered to private homes or offices.
Deliveries are made during working hours. To simplify delivery, we recommend using work addresses or addresses where someone is available to receive the package.
It is essential to provide a correct email address and phone number at the time of ordering. We are not responsible for any errors or missing information provided by the customer.
If the courier does not find anyone at the delivery address, a second delivery attempt will be made. After that, the package will be held in storage.
Customers can track their shipment on the courier’s website using the tracking number that will be sent via email within 24 hours after the order is shipped.
Shipping costs apply to every order and vary depending on the destination country. The delivery rates are as follows:
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Spain – Portugal: €7.00
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Italy: €8.00
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EU - Switzerland - UK: €12.00
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Non-EU Countries: €52.00
DELIVERY TIMES:
In Italy, we usually ship within 1–3 business days (excluding Saturdays and public holidays).
For islands, remote areas, and locations with limited service, delivery may take 3–5 business days.
For international shipments, delivery times are generally 10–15 business days (excluding Saturdays and public holidays).
During national holidays, shipping may take longer.
Although Hippie Shop Formentera cannot guarantee punctuality, orders are generally delivered on time, and in any case, within a maximum of 30 days from the order confirmation date.
RETURNS & EXCHANGES
1. Return of faulty or non-compliant products:
Customers have the right to return defective products. You have 14 calendar days from the delivery date to inform Hippie Shop Formentera of the issue and return the product by emailing
Once the return is confirmed, we will arrange for the package to be collected by courier. You’ll receive an email with all the details.
You’ll just need to securely seal the package and write the following on it:
HIPPIE SHOP FORMENTERA C/O VI.CI. SAS - Via Silvio Baratta 41, 84134 - Salerno (SA), Italy
Please ensure someone is present at the indicated address to hand the package over to the courier.
If the return is due to a defect, Hippie Shop Formentera will refund both the product and shipping costs within 15 days of receiving the returned item(s).
Refunds will be made using the same payment method as the original purchase.
2. Return for any reason (Right of Withdrawal):
If you're not satisfied with your purchase, for any reason, you may return it within 14 calendar days from the delivery date without needing to provide a reason. Email
Return shipping costs are the customer’s responsibility.
The return will be accepted if:
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The product(s) have not been washed or worn (except for trying them on).
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They are intact (e.g., both items of a pair must be returned together).
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They are returned in their original packaging with all tags and labels attached and in good condition.
Once the return is confirmed, send the package (at your own expense) via courier to:
HIPPIE SHOP FORMENTERA C/O VI.CI. SAS - Via Silvio Baratta 41, 84134 - Salerno (SA), Italy
After a thorough inspection, Hippie Shop Formentera will refund the product price within 15 days of receiving the returned items.
Shipping costs will not be refunded (except in the case of defective or incorrectly shipped items).
Refunds will be issued using the same payment method as the original order.
3. Returns of gifts:
To return a gift, the recipient must contact the person who purchased the item and ask them to initiate the return process.
The refund will be issued to the original buyer using the original payment method.
Product exchanges:
We do not offer direct exchanges. If you want a product in a different color or size, you will need to return the original item and place a new order on the Hippie Shop Formentera website.